DelMonte Hotel Group Service List

About Us

• Who We Are And What We Do

  • Who We Are

    DelMonte Hotel Group ('DMHG") is committed to providing unparalleled products and services to our guests and partners. Our mission is to be the leader in the hospitality industry by consistently exceeding our guests' expectations and always providing a warm and remarkable experience.

  • What We Do

    From our beginning, DMHG has built a reputation for excellence in all of our endeavors. DMHG owns and operates 17 hotels that include Marriott, Renaissance, Courtyard, Residence Inn and Fairfield Inn brands. Our portfolio is located throughout New York State and the company continues to pursue opportunities to expand throughout the northeast. DMHG, with our in house management team, oversees over 800 talented associates. Keeping our mission as our guiding principle, DMHG stands out amongst our peers as a leader in the industry. Our proven track record in developing and managing hotels has allowed for DMHG to build a platform to provide management services to third parties. DMHG will selectively evaluate partnership opportunities.

History

• Our Lifetime

  • 2013 - EJ Del Monte Corporation becomes DelMonte Hotel Group

  • 2001 - Marriott flags The Del Monte Lodge as a Renaissance Hotel

  • 2000 - The opening of the Del Monte Lodge marks entry into the Luxury Hotel Market

    Rochester, NY.

  • 1990 - EJD implements an aggressive development plan bringing our hotel portfolio to a total of 17 properties

    Including the expansion and development of corporate hotel management operations division.

  • 1974 - EJ Del Monte Corporation starts its long-lived relationship with Marriott and opens its first Marriott hotel, The Rochester Marriott

  • 1973 - EJ Del Monte Corporation builds its first hotel, The Depot Motor Inn

  • 1970 - Patented pre-cast concrete modular system known as Delcrete Building Systems

  • 1958 - EJ Del Monte Corporation began construction and real estate development division

  • 1953 - EJ Del Monte Corporation manufacturing business founded by Ernest J. Del Monte Sr.

Awards

• 2013

  • Food and Beverage Excellence Award - Full Service Hotels

  • Service Excellence Award - Full Service Hotels 2012

• 2012

  • Partnership Circle Award - Full Service Hotels

  • Food and Beverage Excellence Award - Full Service Hotels

  • Service Excellence Award - Full Service Hotels

  • #1 in Brand in GSS Scores - Renaissance Del Monte Lodge Hotel & Spa

  • #1 in Intent to Return, Intent to Recommend, and Lowest Problem Experience - Renaissance Del Monte Lodge Hotel & Spa

• 2011

  • Partnership Circle Award - EJ Del Monte Corporation

  • GM of the Year - Todd Plouffe Renaissance Del Monte Lodge Hotel & Spa

  • GM of the Year- Laura Bennett Rochester Marriott Airport

  • Staff Excellence - Renaissance Del Monte Lodge Hotel & Spa

  • Customer Satisfaction Excellence Award - Renaissance Del Monte Lodge Hotel & Spa

  • Market Share Excellence Award (RevPAR Index) - Renaissance Del Monte Lodge Hotel & Spa

  • Service Excellence Award - Renaissance Del Monte Lodge Hotel & Spa

  • Food and Beverage Excellence Award - Renaissance Del Monte Lodge Hotel & Spa

  • #1 in Brand GSS Scores - Renaissance Del Monte Lodge Hotel & Spa

  • Staff Service Excellence Award - Rochester Marriott Airport

  • Service Excellence Award - Rochester Marriott Airport

  • Platinum Circle Award (top %5) - Courtyard Rochester/Penfield

  • Silver Circle Award (top 20%) - Courtyard Ithaca

  • Silver Circle Award (top 20%) - Courtyard Newburgh

  • Silver Circle Award (top 20%) - Fairfield Inn Rochester East

  • Silver Circle Award (top 20%) - Fairfield Inn Rochester Airport

• 2010

  • Partnership Circle Award - Full Service Hotels

  • AAA Four Diamond Lodging Award - Renaissance Del Monte Lodge Hotel & Spa

  • GM of the Year - Todd Plouffe Renaissance Del Monte Lodge Hotel & Spa

  • GM of the Year- Laura Bennett Rochester Marriott Airport

  • #1 in Brand in GSS Scores - Renaissance Del Monte Lodge Hotel & Spa

  • Service Excellence Award - Renaissance Del Monte Lodge Hotel & Spa

  • Food and Beverage Excellence Award - Renaissance Del Monte Lodge Hotel & Spa

  • Service Excellence Award - Rochester Marriott Airport

  • Silver Circle Award - Courtyard Rochester/Brighton

• 2009

  • GM of the Year - Todd Plouffe Renaissance Del Monte Lodge Hotel & Spa

  • GM of the Year- Laura Bennett Rochester Marriott Airport

  • Customer Excellence Award - Renaissance Del Monte Lodge Hotel & Spa

  • Renaissance Market Excellence Award - Renaissance Del Monte Lodge Hotel & Spa

  • Leadership Excellence Award-Eastern Region - Renaissance Del Monte Lodge Hotel & Spa

  • Customer Satisfaction Excellence Award - Rochester Marriott Airport

  • Leadership Excellence Award-Eastern Region - Rochester Marriott Airport

  • Staff Service Excellence Award - Rochester Marriott Airport

  • Gold Circle Award - Courtyard Rochester/Penfield

  • Gold Circle Award - Courtyard Albany Thruway

  • Gold Circle Award - Courtyard Rochester West

  • Silver Circle Award - Courtyard Rochester Brighton

  • Silver Circle Award - Courtyard Binghamton

  • Silver Circle Award - Fairfield Inn Binghamton

  • Silver Circle Award - Residence Inn Rochester West

• 2008

  • Diamond General Manager - Don Stubblebine Courtyard Rochester/Brighton

  • Service Excellence Award - Linda Wright Fairfield Inn Corning

  • Global Leadership Award-Event Management Team of the Year - Renaissance Del Monte Lodge Hotel & Spa

  • Operations Award of Excellence-Highest Overall Satisfaction - Renaissance Del Monte Lodge Hotel & Spa

  • Operations Award of Excellence-Lowest Problem Experienced - Renaissance Del Monte Lodge Hotel & Spa

  • Food and Beverage Excellence Award - Renaissance Del Monte Lodge Hotel & Spa

  • Service Excellence Award - Renaissance Del Monte Lodge Hotel & Spa

  • #1 in Brand in GSS Scores - Renaissance Del Monte Lodge Hotel & Spa

  • Service Excellence Award - Renaissance Del Monte Lodge Hotel & Spa

  • Food and Beverage Excellence Award - Renaissance Del Monte Lodge Hotel & Spa

  • Service Excellence Award - Rochester Marriott Airport

  • Gold Circle Award - Courtyard Ithaca

  • Gold Circle Award - Courtyard Rochester/Brighton

  • Gold Circle Award - Courtyard Rochester West

  • Silver Circle Award - Courtyard Albany Airport

  • Silver Circle Award - Courtyard Albany Thruway

  • Silver Circle Award - Courtyard Binghamton

  • Gold Circle Award - Fairfield Inn Corning

  • Gold Circle Award - Fairfield Inn Binghamton

  • Gold Circle Award - Fairfield Inn Rochester East

  • Gold Circle Award - Fairfield Inn Rochester South

  • Silver Circle Award - Fairfield Inn Rochester Airport

  • Gold Circle Award - Residence Inn Rochester West